If you wish to return an item because you did not like it or the size is incorrect, this can be done within 30 days.
Except for the following exceptions:

• Custom-made items;

• Clothing;

• Items that have been handled or used;

To process the return, please provide the order number.
Do not return the order without notifying us, or we reserve the right to refuse delivery.

The return shipping cost must be covered by the customer.

If any item arrives damaged, please contact us as soon as possible.
We will then ask the customer whether they would like a refund or for us to send a replacement item.

The refund amount will always be the price of the item; the shipping cost is non-refundable because the service has been provided.

Refund Delay

Please check the payment method used; it normally takes 1 to 3 business days after issuance.

If it has been issued, you should check with your bank/financial institution/credit provider.

Final Sale – Stock Clearance

These items may contain certain imperfections that will be indicated at the time of purchase, and returns are not accepted on these items.

Contact us via email at geral@imperiodigital.pt or by mobile phone on +351 966 873 938 (Call to the national mobile network)